Position Description / Details
Peninsula College values access to education and opportunities for our students and community members to improve their employment and income opportunities. The Assessment and Placement Center strives to meet these needs of our students and community through high quality, flexible, and accessible services. These services include options for college math and English course placement, GED exams, the nursing TEAS exam, and many more. The friendly and encouraging staff at the Assessment and Placement Center support students as they start their educational journey through testing preparation, clarification of their placement into math and English, connecting them to campus information and resources, and helping them get started on a pathway to college completion.
Under general supervision, this position will plan, organize, implement and coordinate operations for the onboarding & access of all students served through the center. It will also provide vital support to new student events such as Orientation and Running Start Information nights. This position will be a key first point of contact for our community and students and will require an individual who is welcoming, independent, organized, tech saavy, and possesses the ability to work at a fast pace.
This position is part of Student Services/Student Development and reports to the Director of Access and TRIO.
Essential Functions of this position are to:
- Serve as the starting point for all placement materials. Evaluate incoming placement materials and record in appropriate data/document management tools
- Input and review student data to ensure accuracy
- Compile and analyze data and support supervisor to produce reports
- Administer assessments and placement exams
- Read, understand and comply with placement and testing regulations and procedures
- Coordinate center activities with supervisor (vendors, faculty, staff, students, and community)
- Assist with coordination and proctoring of accommodated instructional testing
- Supervise staff who assist with the support of onboarding students and serving the testing needs of the college and the community
- Continually monitor center’s offerings for viability and appropriateness.
- Communicate assessment and placement information clearly with staff and center partners
- Maintain clear and informative webpages and documents.
- Assist supervisor with tracking and monitoring program budget.
- Support training to staff regarding placement, test administration, and other areas related to center’s work.
- Serve as a support to faculty and staff for assessment and placement interpretations.
- Work with technology; troubleshoot problems encountered by users to determine if it is due to equipment, network or application errors and contact appropriate personnel to achieve resolution
- Use standard Microsoft applications, campus data management systems, vendor sites
Duties of the position require the following experience, knowledge, skills, and abilities:
- Bachelor’s degree or equivalent education/experience
- Two years of experience working directly with customers or students with demonstrated ability to
- provide general and specialized support to students and community members with professional courtesy, empathy, and interest in problem solving
- approach others in a tactful manner, react well under pressure, treat others with respect and consideration, follow through on commitments and follow the Guiding Principles of the college
- Support the mission of access and equity of the college
- One year experience and demonstrated ability to work in accordance of policies, procedures and federal and state regulations, with attention to detail and accuracy
- Demonstrated ability to use computers for data entry, web applications, searching the internet, and troubleshooting basic computer issues
- Experience working in a collaborative team environment with diverse employees and student/customer groups
- Effective verbal and written communication skills
- Maintain high level of confidentiality and follow FERPA guidelines
- Two or more years working in a higher education setting
- Two or more years working in a testing, evaluations, or registration/enrollment services setting
- Fluency in Spanish
Required physical abilities:
Work is performed in an office environment and requires standing and/or sitting and using computers and phones for extended periods of time as well as frequent interactions with students.
Required work schedule and work environment:
Normal work hours are Monday through Friday with occasional evening and weekend hours.
- Annual full time, classified position.
- Salary: $2,984 per month with periodic increments to $3,985.
- Normal work hours are Monday through Friday.
- This position is in a union bargaining unit. As a condition of employment you must, within 30 days after appointment, become a member of the Washington State Federation of State Employees, or pay non-associate fees. Non-payment of such fee is grounds for dismissal.
- Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan options; optional credit union and tax deferred annuity programs. Peninsula College contributes $913 per month towards the cost of the Washington State employee insurance programs. The college also supports professional development.
- In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
- Prior to appointment, the successful candidate must pass a criminal history background check.
Required background clearance:
Link to: Online Application
Please upload the additional application documents on the last page of your application form prior to submission
- A letter of application addressing qualifications of this position.
Application materials may be submitted by mail or email to:
1502 E. Lauridsen Blvd.
Port Angeles, WA 98362
Email: email@example.com (link sends e-mail)