Position Description / Details
Under general supervision, this position will perform instructional support involving the use of technical and academic knowledge, materials and techniques. Coordinating academic and cultural resources in the Forks Learning Center, this individual will assist students with use of computers and navigation of online classroom & meeting platforms, provide academic support and resources, and plan and conduct demonstrations to strengthen student success skills. (S)he will provide instructional and technology support to faculty and coordinate with library and curriculum development teams to ensure resources are available to branch faculty. Additionally this position will assist in the development & implementation of cultural programming at the campus.
Located in the northwest corner of the United States, Peninsula College is nestled in the foothills of the Olympic Mountains. The main campus in Port Angeles, Washington, overlooks the Strait of Juan de Fuca and the nearby city of Victoria, British Columbia, and has easy access to the Pacific Ocean, Olympic National Park, and Seattle. It is arguably the most beautiful community college setting in the United States. The region is also home to six Native American tribal reservations, which are dispersed across the North Olympic Peninsula.
As a public comprehensive community college with baccalaureate-granting authority, Peninsula College is highly regarded by businesses, schools, and community partners for its culture of innovation, high academic standards, and strategic vision. The College is part of the 34-college Washington State Community and Technical College System and is accredited by the Northwest Commission on Colleges and Universities.
The College serves more than 4670 students (1400 FTE) through its main campus and Port Townsend and Forks campuses, its correctional facilities, community education, and its online course offerings. The College community is vibrant, engaged, and known for its commitment to serving the diverse needs of the local communities across its 3,600 square mile service district.
The College culture is defined by its Guiding Principles and its shared governance model, which value respect, open and honest communication, integrity and collaboration. The College is a leader in the Guided Pathways work in Washington State, and is deeply engaged in creating institutional change to support this vision. The College is highly regarded as a warm and welcoming place. Click here for a video about Peninsula College.
- Provide academic assistance to students in the non-scientific disciplines such as arts, humanities, social sciences and vocational programs, orient students to additional online resources within and outside of the college, facilitate peer Tutoring applications & hiring in collaboration with the Peer Tutoring Coordinator, and structure study groups.
- Provide technical assistance with use of computers, basic computer application programs, and technology associated with online/hybrid classes.
- Provide resources and specific student success strategies related to study skills, time management, goal-setting in both one on one and structured group settings; assist students in research and the navigation of Library resources.
- Oversee proctored testing (fee-based) in cooperation with outside educational entities & their students.
- Collaborate with Faculty, site Director and Longhouse team to support Place-based/Indigenous curriculum development and cultural programming.
- Collect, interpret and report data on Student Learning Center trends and best practices.
- Work collaboratively with Information Technology department to ensure computer equipment in the Learning Center is functioning properly; initiate and track service requests as needed.
- Order and maintain Learning Center supply inventory.
- Maintain revisions to Learning Center Procedures Manual as upgrades and new equipment are installed and older systems are removed.
- Ensure appropriate use of all equipment in the Learning Center and that an environment for study is upheld.
- Assist with related duties or special projects as assigned.
Required Knowledge, Skills and Abilities
- Proficiency in MS applications including Word, PowerPoint, Outlook and Excel.
- Ability to navigate web-based platforms such as CANVAS and Zoom.
- Knowledge of best practices in student success.
- Excellent oral and written communication skills to include the ability to teach to different learning styles and work with individuals from diverse backgrounds; listen attentively and respond courteously to questions, demonstrate empathy, explore alternative resolutions to student needs and respond professionally in hostile circumstances.
- Maintain confidentiality with strict adherence to FERPA guidelines.
- Set and adapt to changing priorities, solve problems, handle interruptions, meet deadlines, exercise independent judgment and recommend changes.
- Maintain a positive attitude; adhere to the college’s Guiding Principles.
- Bachelor Degree with 2 years teaching or mentoring experience preferred.
Required physical abilities
- Work is performed in an office environment and requires standing and/or sitting and using computers and office equipment for extended periods of time.
Required work schedule and work environment
- Schedule: normal work hours are Monday through Thursday, 10:00 am – 6:00 pm, with occasional evening or weekend hours.
- This is a cyclical position, September through June.
- Starting monthly salary: $2,436 - $3,270
- This position belongs to a unit that has negotiated a collective bargaining agreement.
- Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan options; optional credit union and tax deferred annuity programs. Peninsula College contributes $939.00 per month towards the cost of the Washington State employee insurance programs. The college also supports professional development.
- Peninsula College is a qualified employer for the PSLF program. If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
- Full-time employees are eligible to apply and participate in the Peninsula College Employee Tuition Program.
- In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
A complete application file will include:
- a college employment application,
- a letter of application addressing specific qualifications of this position,
- a current resume,
- three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references’ email addresses and telephone numbers.
Link to: Online Application
Please upload the additional application documents on the last page of your application form prior to submission.
Application materials may be submitted by mail or email to:
1502 E. Lauridsen Blvd.
Port Angeles, WA 98362
Phone: (360) 417-6298
Applications submitted electronically will be accepted without signatures.
Peninsula College is an equal opportunity employer.