Position Description / Details
The Media Technician is responsible for providing a wide range of hands-on technical assistance in the operation of multimedia and distance education equipment, including resolving connectivity issues, troubleshooting audio visual equipment, and working with large group events. The incumbent provides customer service to diverse groups including students, faculty, vendors and the general public with different levels of technology skills.
- Provides technical support to diverse client groups.
- Performs standard equipment setup including computers, data projectors and other multimedia equipment.
- Troubleshoots equipment, software, hardware and networking issues as required both remotely and at physical locations.
- Installs classroom technology equipment in accordance with college standards.
- Diagnoses routine equipment malfunctions and provides users with problem resolution, or escalates as needed.
- Maintains equipment, such as laptops, cameras, projectors and presentation systems as appropriate to the area of assignment.
- Trains instructors, staff and student workers in the proper use of various types of instructional media equipment and demonstrates the operation of such equipment.
- Oversees video equipment storage and security; monitors and ensures the availability, circulation, security and proper maintenance of portable multimedia equipment.
- Operates, and performs routine maintenance on various audio-visual and video equipment such as video projectors, LCDs, amplifiers, speaker systems, video and audio tape recorders, video cameras and monitors, and lighting equipment.
- Remains current on new technology, methodology and equipment.
- Monitors email requests to the department and answers phones and forwards appropriately.
- Participates in event set-up and tear down and is present at events to monitor equipment and ensures things work properly during the event.
- Organizes equipment storage area, maintains inventory, assists with equipment check out for staff members and assembles carts with necessary equipment for use during the day.
- Composes headshots for college website and identification badges.
- Digitally capture college events, on campus and on location, during the regular work week and after hours.
- Sets up Internet Video Conferencing (IVC) Classrooms.
- Schedules and supports video conferencing meetings.
- Records and edits video as requested for college events and programs, including lectures, presentations and interviews.
- Collaborates with classroom techs and Distance Learning (DL).
- Set up of multi-media audio and video recording equipment such as microphones, mixers, video cameras, monitors, and stage gear; perform construction and rigging jobs necessary to such setups.
- Monitors email requests for media production projects, discusses creative aspects of production requests with clients, develops production project outlines, etc.
Other Work Activities
- Provides large event support
- Performs related duties or special projects as assigned
Duties of the position require experience and knowledge in:
- Must possess knowledge of current computer hardware, operating systems, client/server and network technologies
- Strong knowledge of digital media, DSLR cameras, photographic composition and studio and flash lighting
- Visual communication and its use in interactive education and understanding of classroom technology and troubleshooting problems in the classroom
- Servers and web based software applications
- Equipment used in video technology and audio as it relates to video (HD)
- Basic networking understanding of IP routing and function
- Strong familiarity with audio equipment used for live events
- Adobe Creative Suite, Final Cut Pro, Adobe Premiere for editing are used for some areas
Duties of the position require the ability to:
- Effectively communicate, both in writing and verbally
- Be collaborative and an active listener
- Remain calm in high pressure and/or difficult situations
- Analyze and resolve problems with minimal supervision
- Build relationships on campuses and district-wide
- Follow protocols and escalation procedures
- Work with multiple priorities in a fast-paced and changing environment
- Install and configure a wide variety of software applications
- Critically think
- Good time management
- Customer service skills working with a diverse population. This includes the various levels of understanding technology and communicating with different groups receiving assistance (students, faculty, public, etc.)
Required physical abilities and work environment:
Work is performed both in office and classroom settings. Load, unload and move equipment using carts and hand trucks. Regular transporting of audio visual equipment/materials weighing 25 to 50 pounds for troubleshooting, repairs, etc. Prolonged standing may be required. Occasional non-standard working hours are needed to cover special group events. Incumbents may need to respond to situations at any location in the district requiring the ability to drive and the use of a personal vehicle.
Required work schedule:
Varied and flexible work schedule including availability for non-scheduled after hours support of media and IT.
Required education or certificates:
Required: High School Graduation and six months of media services experience or equivalent education/experience.
Preferred: Associate’s degree in a media related field. Examples of media related fields can include media services, computer applications, multi-media, broadcast production, web streaming, and live sound mixing.
- Annual full time, classified position.
- Salary: $2,159 per month.
- This position is in a union bargaining unit. As a condition of employment you must, within 30 days after appointment, become a member of the Washington State Federation of State Employees, or pay non-associate fees. Non-payment of such fee is grounds for dismissal.
- Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan options; optional credit union and tax deferred annuity programs. Peninsula College contributes $913 per month towards the cost of the Washington State employee insurance programs. The college also supports professional development.
- In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Link to: Online Application
Please upload the additional application documents on the last page of your application form prior to submission
- college employment application,
- resume, and
- cover letter
Application materials may be submitted by mail or email to:
1502 E. Lauridsen Blvd.
Port Angeles, WA 98362
Email: firstname.lastname@example.org (link sends e-mail)
Application forms submitted electronically will be accepted without signatures.
Peninsula College is an equal opportunity employer.