Academic Concerns and Grade Complaints

Academic Concerns and Complaints 

For class-related concerns or complaints, always start with your instructor. If your concern cannot be satisfactorily resolved with your instructor, you should follow the steps below to ensure that your concern receives the appropriate attention.

Step 1

Contact your instructor, inform him/her of your concern, request resolution that is satisfactory to you both.

Step 2

If step 1 interaction does not produce a satisfactory result, make an appointment to discuss your concern with the appropriate Dean.

Mary O'Neil-Garrett
mogarrett@pencol.edu
(360) 417-6235
Mia Boster
mboster@pencol.edu
(360) 417-6484

Bruce Hattendorf 
bhattendorf@pencol.edu
(360) 417-6238

Brian Walsh
bwalsh@pencol.edu
(360) 417-6381

Bachelor of Applied Science
BAS

Business and Technology Division
AOS, BUS, ACCT, CAT, CBT, CSC, CSIA,CUL, HSEM, IT, MEDIA, PPO, WQC

First Aid
EMT, FA

Human Services Division
HSSA, CJ, DHYG, ECE, EDUC, FA, FLE, HED, GS, HUMDV, INFO, MED, NURS, PHARM, Pre-Physical Therapist

Transportation & Construction Division
ATEC, CDL, COMP, WELD, WWH

English Division
ENGL

Physical Education Program
PE, PEPRO

Humanities Division
ART, CHIN, CMST, DS, DRMA, FILM, FRCH, GERM, IS, MUSC, PHIL, SPAN

Math Division
MATH, AMATH

Natural Sciences Division
ASTR, BIOL, BOT, CHEM, ENVS, GIS, GEOG, GEOL, OCEA, PHYS, ZOOL

Social Sciences Division
ANTH, ECON, HIST, POLS, PSYC, SOCSI, SOC

Basic Skills Division
ABE, BASED, ESL, GED, IESL

 

Step 3

If step 2 contact does not resolve your concern, contact Mary O’Neil-Garrett, Vice President of Instruction (mogarrett@pencol.edu) who will address your concern and provide guidance as to the best way for you to pursue a satisfactory remedy.

Step 4

If all internal processes fail to satisfactorily address your concern and there is reason to believe that an external agency is likely to intervene, the following links provide contact information for departments of education in the state of Washington as well as each of the other fifty states and the regional accrediting association for colleges and universities in the Pacific Northwest.

External agencies by state
Northwest Commission on Colleges & Universities
Washington Higher Education Coordinating Board

State Contacts by Location

Alabama
Alaska
Arizona
Arkansas
California

Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia  
Hawaii
Idaho
Illinois
Indiana

Iowa
 
Kansas
Kentucky
Louisiana  
Maine
Maryland
Massachusetts
Michigan
Minnesota 
Mississippi
Missouri
Montana 
Nebraska

Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon  
Pennsylvania
Rhode Island
South Carolina
South Dakota 
Tennessee
Texas
Utah  
Vermont
Virginia
Washington
West Virginia 
Wisconsin 
Wyoming