Summary of Duties
This position will support Community Education programs through excellent customer service, social media marketing, and general office duties.
- Provide customer service at the front desk via phone, email, and in-person.
- Answer general questions about Community Education.
- Check online registrations and call students with pending orders.
- Guide students through the registration process by phone and email.
- Clerical duties include electronic file organization, data entry, and use of word processing software.
- Social Media posting, design, and engagement.
- Draft updates to program webpages.
- Represent Peninsula College and PC Community Education programs at community events.
- Perform other duties as required.
Minimum Qualifications / Required Skills:
- Interest in community education programs and engagement.
- Excellent interpersonal skills and ability to work with people from diverse backgrounds.
- Strong organizational skills and attention to detail.
- Proficient computer skills in Microsoft Office.
- Ability to communicate effectively in speaking and writing.
- Experience using graphic design systems including Canva and Photoshop.
- Experience with mass email platforms like Constant Contact.
- Knowledge and understanding of social media platforms and landscape.
- Customer service experience.
Approximate Hours Per Week:
Up to 19 hours per week
Days and Hours Needed:
To be determined; able to work around student schedule.
Preferred Start Date:
Rate of Pay:
$16.61 / hour
main PC campus, J-Building (Pirate Union Building - PUB)
Per Governor Inslee’s Proclamation 21-14, state employees must be fully vaccinated no later than October 18, 2021. This applies to work study students as they are employees of the college. Your vaccine status will be verified. Please reach out to the HR Office at email@example.com if you need information on a medical or religious accommodation.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
In keeping with the College's Guiding Principles, we seek to achieve the following learning outcomes for all student work study employees (where applicable):
1. Time Management/Organizational Skills: Student worker will demonstrate techniques for effective organization and task prioritization, and understand how time management affects his or her job performance and the ability of others to do their jobs, along with appropriate record keeping skills.
2. Professionalism: Student worker will understand expectations for professionalism in the workplace including language, dress, behavior, personal hygiene, and phone/email etiquette.
3. Customer Service: Student worker will be able to meet and exceed internal and external customer expectations by listening to customer needs, responding in a timely manner, and anticipating what a customer may need in the future or may need more information or clarification on in the present.
4. Teamwork/Collaboration: Student worker will work successfully in team settings which require flexibility, conflict management at lowest level of resolution possible, and cooperation.
5. Communication Skills: Student worker will communicate in a professional manner and understand the appropriate style of communication based on the audience and the setting or type of meeting.
6. Work Ethic: Student worker will understand the value of a strong work ethic, honesty, integrity, observance of health and safety standards, and the impact those values have on success in the workplace.
7. Critical Thinking/Problem Solving: Student worker will demonstrate the analytical ability to gather facts, suggest solutions, discern flaws in reasoning, and make decisions which are sound and timely.
8. Technology: Student worker will develop proficiency in common technology tools, including phone, email, online searches, Zoom or other online meeting platforms, Microsoft Office applications, and specific technology used in the student worker's job duties.
9. Upward Management Skills: Student worker will demonstrate competency on how to communicate needs, concerns, and requests to immediate supervisor and other managers.
10. Workplace Simulation Mastery: Student worker will learn how to receive and learn from feedback, importance of regular input to and from the supervisor, and the supervisor will perform genuine performance evaluations and exit interviews.