Summary of Duties
- Perform clerical support duties; maintain electronic and manual records and files.
- Complete complex copying jobs which may include collating, stapling, hole punching, and folding.
- Perform word processing and data entry for enrollment and other program requirements.
- Format correspondence and printed materials such as newsletters, flyers and handouts.
- Serve as a receptionist and greet parents, children, students and general public.
- Respond to telephone inquiries and provide information for all programs.
- Provide student information according to college policy and FERPA guidelines.
- Assist students, staff and faculty with ECE/FLE resources and maintain the appropriate records.
- Monitor supplies and order as needed.
- Maintain accurate bookkeeping records for billing and reporting purposes.
- Assist children in the classroom under the direct supervision of a teacher for brief periods.
- Perform other duties as required.
Minimum Qualifications / Required Skills:
- Proficient computer skills in Word, Excel and Outlook.
- Ability to use the internet.
- Ability to maintain confidentiality and a good rapport with children, parents, students, and coworkers.
- Organizational skills with the ability to multitask.
- Flexibility and adaptability in work conditions and hours.
- Excellent communication skills; both oral and written, are essential. This includes the ability to speak clearly and fully comprehend written and spoken English and to communicate clearly with native and non-native English speakers.
- Ability to work with diverse populations.
- Maintain professional and ethical boundaries with families and staff.
- Works as a team member.
- Possesses tactful and diplomatic interpersonal relationship skills.
- HIV/AIDS certification
- Proof of Negative TB Test within the past year.
- Satisfactory Criminal History and Background Inquiry.
- May be required to lift moderate amounts of weight up to 40 lbs.
- Ability to work with children
- Prior customer service experience
Approximate Hours Per Week:
19 hours per week
Days and Hours Needed:
Monday - Friday, between 8am and 4pm
Preferred Start Date:
Rate of Pay:
$15.50 / hour
Allied Health and Early Childhood Education Building (K-Building)
Christina Heistand, Early Childhood Specialist
How will the experience gained from working in this position benefit the student?
The student will learn how to multi-task and work with many families and staff members as well as gain office skills.
What learning outcomes are expected?
Communication skills, problem solving, and teamwork.
How will the student's work/progress be evaluated?
Evaluation for at the end of the quarter.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
In keeping with the College's Guiding Principles, we seek to achieve the following learning outcomes for all student work study employees (where applicable):
1. Time Management/Organizational Skills: Student worker will demonstrate techniques for effective organization and task prioritization, and understand how time management affects his or her job performance and the ability of others to do their jobs, along with appropriate record keeping skills.
2. Professionalism: Student worker will understand expectations for professionalism in the workplace including language, dress, behavior, personal hygiene, and phone/email etiquette.
3. Customer Service: Student worker will be able to meet and exceed internal and external customer expectations by listening to customer needs, responding in a timely manner, and anticipating what a customer may need in the future or may need more information or clarification on in the present.
4. Teamwork/Collaboration: Student worker will work successfully in team settings which require flexibility, conflict management at lowest level of resolution possible, and cooperation.
5. Communication Skills: Student worker will communicate in a professional manner and understand the appropriate style of communication based on the audience and the setting or type of meeting.
6. Work Ethic: Student worker will understand the value of a strong work ethic, honesty, integrity, observance of health and safety standards, and the impact those values have on success in the workplace.
7. Critical Thinking/Problem Solving: Student worker will demonstrate the analytical ability to gather facts, suggest solutions, discern flaws in reasoning, and make decisions which are sound and timely.
8. Technology: Student worker will develop proficiency in common technology tools, including phone, email, online searches, Zoom or other online meeting platforms, Microsoft Office applications, and specific technology used in the student worker's job duties.
9. Upward Management Skills: Student worker will demonstrate competency on how to communicate needs, concerns, and requests to immediate supervisor and other managers.
10. Workplace Simulation Mastery: Student worker will learn how to receive and learn from feedback, importance of regular input to and from the supervisor, and the supervisor will perform genuine performance evaluations and exit interviews.