A student with grievances relating to accommodations should first work with Services for Disabilities (SSD) staff to address and resolve the issue. If a resolution is not found with SSD staff, the student may pursue any of the following options:
Option A: Contact the Director for Student Advising and Support Services, Holly Quinones-Williams at hquinones-williams@pencol.edu, within 30 days of the alleged act of discrimination. When speaking with the Director for Student Advising and Support Services, students should be prepared to provide:
- A clear statement of the problem to be reviewed and a summary of actions the student has taken to resolve the problem, if any.
- A description of the relevant facts, including parties involved and documents related to the problem, and timeline of events.
- Contact information of the student submitting the complaint.
If a resolution is not found between the complainant and Director for Student Advising, the student may submit their complaint to Krista Francis (kfrancis@pencol.edu), Vice President for Student Success.
Option B: In the case that the complainant and Vice President are unable to come to a resolution, the matter will be forwarded to Krista Francis, Peninsula College’s ADA Coordinator. When a resolution is agreed upon, the Peninsula College staff member working with the complainant will submit a brief description of the facts to be kept in student’s SSD file.
Submit a formal, written complaint to Krista Francis (kfrancis@pencol.edu), Peninsula College’s ADA Coordinator within 30 days of the alleged act of discrimination. This complaint should include:
- A clear statement of the problem to be reviewed and a summary of actions the student has taken to resolve the problem, if any.
- A description of the relevant facts, including parties involved and documents related to the problem, and timeline of events.
- Contact information of the student submitting the complaint.
Option C: Students can contact of the US Department of Office of Civil Rights directly:
915 Second Ave., Room 3310
Seattle, WA 98174-1099
Telephone: 206-607-1600
Email: OCR.Seattle@ed.gov
Protection from Retaliation
Peninsula College prohibits retaliation against any person who files a grievance alleging disability discrimination. Any concerns about retaliation should be taken to Krista Francis (kfrancis@pencol.edu) immediately.
General Grievance Procedure
Peninsula College recognizes its responsibilities for investigation, resolution, implementation of corrective measures, and monitoring the education environment and workplace to stop, remediate, and prevent discrimination. The college follows and approved College Board policy and procedure when a report is made: WAC 132A-350-015 and WAC 132A-350-020.
Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act prohibit discrimination against individuals with disabilities. Any student who feels that they have been discriminated against based on their disability should file a grievance by either:
- File an online report by clicking on “PC Cares Report”
- Email the ADA Coordinator, Krista Francis, at kfrancis@pencol.edu
- Call the ADA Coordinator, Krista Francis, at (360) 417- 6212
- Meet with the ADA Coordinator, Krista Francis, C Building, room C34
- Tell a trusted Peninsula College employee and ask for their help reporting