Peninsula College uses a system for student self-service, called ctcLink, which allows you do all your college business—review class schedules, register for classes, pay tuition, review financial aid, check academic progress, view official transcripts, and more.
Below are resources to help with activating your account, reseting your password, and changing or updating your multi-factor authentication is below. Additionally, please check out the helpful ctcLink videos for help with registering for classes, advising, transcripts, and more.
ctcLink Account Activation & Login Instructions
- Activate Account Instructions
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If you already have a ctcLink ID number from any one of the 34 WA State Community & Technical Colleges and have activated your account you do not need to activate a new account.
- Navigate to ctcLink Login
- Click on the “Activate Your Account” link
- Enter your information (name and date of birth must match what you entered on your application).
- Set your account password and recovery options, and make sure to use the email and phone number you have access to.
- You have now successfully activated your account.
- Navigate to ctcLink Login
- Forgotten/Reset Password Instructions
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If you can’t remember your ctcLink password, follow the “Forgot your password?” link on the login screen. You will need access to your email and/or phone you used to activate your account.
- Navigate to the ctcLink Login page.
- Click on reset password link
- Enter your ctcLink ID and click next
- Select Email or Phone
- Click send me an email, code via SMS or voice call
- Follow the instructions in the email, text or voice call you receive.
- Your password has been reset!
- Navigate to the ctcLink Login page.
- Multi-Factor Authentication (MFA) Set-Up Instructions
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What is Multi-Factor Authentication:
MFA is an added layer of security used to verify the user’s identity when they sign in to an application, by using more than just a username and password (which can be easily hacked), such as the use of another known device to prove your identity.It makes your account much more safe and secure, because it’s significantly harder for a hacker to imitate you.
What we recommend for the most secure account:
We recommend that you use a strong password and then set up two or more of these security methods so that you have multiple possible ways to log in:Okta Verify Mobile App:
Push Notification: A message that will pop up on your phone just like a text message or alert.
Code Generator: The app displays a code on your phone for your to enter into the sign-in for the application that you want to access.Text Message/Voice Call:
Requires one or more phone numbers, to which Okta will send a code via SMS message or voice call. Once you've received your code, enter the code into the sign-in for the application you're accessing.Email:
Use an email that you readily have access to.Other Authenticator:
Google AuthenticatorHow to update or change your Multi-factor Authentication options:
1. Navigate to the ctcLink Login page.
2. Log on to ctcLink using your ctcLink ID and password
3. On the ctcLink Gateway page, click on “Okta Portal” under Manage OKTA Account Settings in the lower right-hand corner.
4. Click on password settings
5. If you need to update your email address, click ‘Edit’ in the Personal Information section.
6. Then click in the ‘Primary email’ box and enter the correct email address.
7. Click ‘Save’ at the bottom of the personal information box.
8. Once you’ve clicked save, you should see this message:
This message directs you to check the email address specified in the Primary email box.
Okta will send an email with a ‘Confirm Email Change’ link to the new email.
9. Click the link; A new browser tab will open and you will see a confirmation message for
the change.
NOTE: this does not change your preferred email in your ctcLink student profile, please also make this update from your Student Homepage > Profile > Contact Details
10. Select Security Methods on the right-hand side to add additional security options.
Note: we are currently not using the Security Key or Biometric Authenticator option.
You have completed setting up your Multi-Factor Authentication (MFA) options.
- ctcLink Key Terms
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Career: The career is all coursework that a student undertakes at an academic institution grouped in a single student record.
Institution: The institution is the college name.
Subject: The subject is the course topic, such as English, Math, History, etc.
Academic Session: The academic session is the term (quarter), such as fall, winter, spring, or summer.
Academic Program: The program to which a student applies, is admitted, and from which the student graduates.
Waitlist: The waitlist allows students to be placed on a list to potentially gain enrollment in a class if a spot becomes available.
Enrollment Date: The enrollment date is the first day the student is eligible to enroll in courses for the corresponding term.
Shopping Cart: Shopping cart functionality enables students to plan enrollment in class sections for a particular term. The system stores a student's class selections for a particular term for the student to access when the term is available for enrollment.
Program Requirements: Program requirements are the classes that are required for completion of a particular academic program.
Planner: The "My Planner" functionality provides students with a tool to plan their courses for an individual term, multiple terms, or for their entire stay at the institution. After students add courses to their planner, they can proceed directly from planning to enrollment. Students with multiple careers are provided with a planner for each career.
Unassigned Courses: Unassigned courses are courses that have not been placed in a specific term of the student's planner.
Requirement: The requirements as they apply to a student's program are the different distribution areas, such as Communications, Humanities, Social Sciences, etc.
What-If Report: A what-if report is a simulated advisement report based on alternate programs of study.
Milestones: Milestones are non-course-related events that a student must fulfill for a degree.
GPA: Grade Point Average
Cumulative GPA: The cumulative GPA is the grade point average of all grades a student has secured in a term. However, an overall GPA may be defined as an average of all cumulative GPAs which a student has secured in all terms and all the courses in an academic term.
Course Credit: A credit is the recognition for having taken a course at a particular college.
Test Credit: Test credit is calculated based on reported test scores and not based on actual courses
- ctcLink Mobile App
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Use the app to access your ctcLink login, Canvas, the PC website and social media channels, the bookstore, Pirate Athletics website, and more! The mobile app is a good option for people who use screen readers to interact with digital content.
Canvas users: if you want to access Canvas through your ctcLink app, be sure to log out of the Canvas app if you've downloaded it on your mobile device.
Once you’ve downloaded the app, choose Peninsula College from the list of institutions and you’re all set. Note, ctcLink account activation is required in order to use all of the features in the app. (The ctcLink app can also be found by searching "ctcLink" in the App Store or Google Play.)
ctcLink Student Tutorials
- How to Add & Enroll for Classes Using the Shopping Cart in ctcLink (Mobile View)
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Note: Content will autoplay through instructions.
- How to Drop Classes in ctcLink (Mobile View)
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Note: Content will autoplay through instructions.
- How to Search & Enroll for Classes in ctcLink (Mobile View)
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Note: Content will autoplay through instructions.
Helpful ctcLink Videos
- How do I Register for Classes?
- How do I Make an Appointment with my Advisor?
- How do I Search for Classes on the Website?
- How do I Search for Classes through ctcLink?
- How do I Order Transcripts?
- Holds, To-Do’s & Advising Notes
- Student Homepage Info
Need Additional Help?
For help with accessing your ctcLink account please contact Peninsula College IT Helpdesk:
Email: helpdesk@pencol.edu
Phone: (360) 417-6565
Hours: Monday–Friday, 8:00 am–5:00 pm
For all other questions contact Pirate Central:
Phone: (360) 417-6340
Email: studentservices@pencol.edu